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View History Audits For A Contact
View History Audits For A Contact

How To View History Audits For A Contact In ZenCase

Christine Clark avatar
Written by Christine Clark
Updated over 2 years ago

View All Contacts' History Audits From Contacts List Page

You can view history audits for all contacts from the contacts list page.

  • Go to the Contacts list page from the left navigation bar.

  • Click on the "History" tab from the contacts list page.

  • Filter audits by:

    • Matter

    • Member

    • Action

    • Date Range

You can view audits for each contact and the changes made by a specific member in your firm.

View Individual Contact History From Contacts List Page

You can view all history audits for a specific contact and associated contact items from the Contacts list table.

  • Go to the Contacts list page from left navigation bar.

  • Click on the "..." three dots icon under Actions column.

  • Click "View History"

  • You will see a new window pop up with the contact's history.

  • You can filter by Member, Record, Action and Date Range.

You can now view individual contact history audits from the contacts list page.

View Individual Contact History From Contact Details Page

You can view all history audits for a specific contact and associated contact items from the History tab.

  • Go to the Contacts list page from left navigation bar.

  • Click on the contact's name in the Name column.

  • Alternatively, you can click on the "..." three dots icon under Actions column and click "Edit Contact".

  • You will be redirected to the contact details page.

  • Click "History" tab of the contact details page.

  • Filter audits by:

    • Member

    • Record

    • Action

    • Date Range

  • Associated audits:

    • Addresses

    • Contact Connections

    • Custom Field Values

    • Email Addresses

    • Invoices

    • Matters

    • Memos

    • Payments

    • Phone Numbers

    • Rate/Role Assignments

You can now view individual contact history audits from the contact details page on the history tab.

If you have any questions, please feel free to contact us.

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